CLINFR0819 Getting this Error

[Sandeep_cpnbee]

Hello All,

in our setup the backup was fetched by other team using Script. and coming like radius users in the firewall. so after login we can see some time Checkpoint security Gateway Throwing CLINFR0819 user: denied  access  via CLI and as per checkpoint sk 180562 it showing 5,6 solution with condition can anybody share his experience on this. attaching ss  

[the_rock]

Does this show for every user?

Andy

[Sandeep_cpnbee]

I can say its mostly showing one user from we trying to fetch backup

[the_rock]

If its only one user, just log in as admin in web UI, delete that user, re-add it again and test.

Best,

Andy

[Sandeep_cpnbee]

Thanks for your response but the user is radius user..