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Matlu
Advisor

Alert from SMS to my GW

Hello,

I currently have a Cluster XL, running version R80.40, in which the primary member, appears "alerted" from the SmartConsole with the message "Anti-Bot: DB Update Failed".

AB2.jpg

Something else that happens, is that when I enter the GW machine that has the alert by SSH, and try to enter some commands, I get some strange messages.

AB1.jpg

Can someone guide me, how to solve this scenario?

Thank you.

3 Replies
the_rock
Legend
Legend

Had customer with this issue once and reboot fixed the problem. TAC told us something was "stuck" in the database, so reboot cleared it afterwards. If you cannot reboot the firewall, then cpstop; cpstart would do, but obviously need a short window.

0 Kudos
Chris_Atkinson
Employee Employee
Employee

Only seen this once before myself, never reoccurred after a reboot and subsequent update to a more recent Jumbo.

CCSM R77/R80/ELITE
0 Kudos
G_W_Albrecht
Legend
Legend

3rd one for Reboot is Good !

CCSE CCTE CCSM SMB Specialist
0 Kudos

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