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404 error only by one internet conection

For some url only by one internet connection always have 404 error, if try directly from the internet router all is fine in both ISP, but after the Checkpoint appliance only works by one connection, only happen with one website, what can be??

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What version of code are you running (including jumbo hotfix level)?

What software blades are active?

What is the actual URL that you're having issues with?

What shows in the Check Point logs when you try to access this URL?

What's the browser actually show? (screenshots, please)