11Gbps sounds reasonable for a single SND/IRQ core emptying a busy interface's ring buffer without the aid of Multi-Queue, depending on the average size of frames being handled. While using Multi-Queue is definitely the right solution to rectify this performance limit, should you be unable to move to R80.20 there are a few things you can try to squeeze a bit more performance out of it without Multi-Queue:
1) Make sure there are enough SND/IRQ cores allocated such that automatic interface affinity ends up assigning the busy interface its very own SND/IRQ core that is not being shared with any other interfaces (check this with sim affinity -l)
2) Increase the ring buffer size of the interface; always a last resort but may be appropriate in this situation
3) If you have a large percentage of fully-accelerated traffic (>50% Accelerated pkts as reported by fwaccel stats -s), disabling SMT/Hyperthreading may help
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