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Wayne_Hammond
Contributor

2200 appliance rebooting

Hi,

 

Last few days one of my 2200 appliances keeps rebooting.

Yesterday and the day before I could see nothing in crash dump.

Today there was nothing in the dump, however after the reboot the appliance sent an email notice about a hotfix.

Could update/hotfix check be causing a reboot?

The appliance is set to send logs to management server, how do I view them?

Cheers all and hope everyone is ok in these trying times

 

Wayne

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13 Replies
_Val_
Admin
Admin

Version?

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Wayne_Hammond
Contributor

My bad, R80.40 

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G_W_Albrecht
Champion
Champion

Look into GWs var/log/messages around reboot time. Try installation of R80.40 Jumbo HotFix - Ongoing Take 87.

 

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Wayne_Hammond
Contributor

Thanks I will try looking there and the hotfix

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Maarten_Sjouw
Champion
Champion

How much memory does it have, is it a 2GB version or is it a 4GB memory B-version.

As @G_W_Albrecht said look at the /var/log/messages files, however when it is set to be 4 x 64k it is of little use, you can increase the size and the number of files for history information by using this command that will change the size to a 2 MB file and keep a history of 10 files, the command takes immediate effect:

 /bin/log_start limit 0 2097152 10

Regards, Maarten
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Wayne_Hammond
Contributor

Thanks !!

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Wayne_Hammond
Contributor

Hi 

 

Restart mentioned at 15:05:29 yesterday, but I am clueless as to why?

 

Any ideas, greatly appreciated?

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Ilya_Yusupov
Employee
Employee

Hi,

 

There is an issue with 2012 appliances that have 2 cores, that was solved in JHF83.

For more info you can refer to sk169575.

 

Thanks,

Ilya 

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Wayne_Hammond
Contributor

Thank you I have applied hotfix

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_Val_
Admin
Admin

Did it help?

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Wayne_Hammond
Contributor

It hasn't rebooted so far, but it did it at various times over the last 3 days. 

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Wayne_Hammond
Contributor

Seems to be stable now, thanks all for help !!

_Val_
Admin
Admin

Great, thanks for sharing!

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