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Wil_S
Collaborator
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MCP Availability – Is the service currently down?

Hi team,

I hope you’re doing well.

I would like to check if anyone else is currently experiencing issues with the MCP (Model Context Protocol) service. At the moment, I’m receiving a 404 error (Not Found) when trying to access or configure it.

I would appreciate if you could confirm:

Is MCP currently available and operational?
Is there any known outage or maintenance ongoing?
Has there been any recent change in endpoints or configuration requirements?

So I want to confirm whether this is an issue on my side or a broader service disruption.

Any confirmation or guidance would be greatly appreciated.

Thanks in advance!

Best regards,

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1 Solution

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Tal_Paz-Fridman
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP

I checked with the R&D owner, and this is a known issue in the documentation MCP caused by an incorrect endpoint URL. It’s been fixed in version 1.4.3, which was just published today.

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(1)
12 Replies
PhoneBoy
Admin
Admin

Not clear what "MCP Service" you are referring to, or even how you are accessing.
More information is needed.

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Wil_S
Collaborator

Hi,

I’m referring to the Check Point MCP Documentation Tool:
https://mcp.checkpoint.com/
https://github.com/CheckPointSW/mcp-servers/tree/main/packages/documentation-tool

I’ve been using it for some time without issues. However, today I started receiving the following error:

“API Error: Chat request failed: Not Found (404)”

Could you please confirm if the MCP service is currently available or if there is any known issue?

Thanks in advance for your help.

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the_rock
MVP Diamond
MVP Diamond

You mean this one, @Wil_S ?

Screenshot_1.png

Best,
Andy
"Have a great day and if its not, change it"
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Wil_S
Collaborator

I mean this one. 

https://mcp.checkpoint.com/

the_rock
MVP Diamond
MVP Diamond

I just tried it, seems okay.

Best,
Andy
"Have a great day and if its not, change it"
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_Val_
Admin
Admin

Same here, both pages are working for me too

Wil_S
Collaborator

Hi,

I’m referring to the Check Point MCP Documentation Tool integration with claude:
https://mcp.checkpoint.com/
https://github.com/CheckPointSW/mcp-servers/tree/main/packages/documentation-tool

I’ve been using it for some time without issues. However, today I started receiving the following error:

“API Error: Chat request failed: Not Found (404)”

Could you please confirm if the MCP service is currently available or if there is any known issue?

Thanks in advance for your help.

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William140539
Explorer

I get the same error from Claud.  I'm pretty sure he is like me trying to use the documentation MCP. See attached screenshots.

 

Screenshot 2026-04-30 at 8.06.02 PM.pngScreenshot 2026-04-30 at 8.08.05 PM.png

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Tal_Paz-Fridman
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP

Hi @William140539 

I think there were some issues with the Documentation Tool. I will forward the post to relevant owner in R&D for inputs.

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Tal_Paz-Fridman
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP

I checked with the R&D owner, and this is a known issue in the documentation MCP caused by an incorrect endpoint URL. It’s been fixed in version 1.4.3, which was just published today.

(1)
Wil_S
Collaborator

Hi team,

This is now resolved. I was able to test it, and version 1.4.3 includes the fix. Everything is working properly at the moment.

Thanks a lot for your support!

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William140539
Explorer

I asked my AI to confirm its working 😂 and "She" said it was fixed and closed the issue on our kanban board ❤️

Thanks @Tal_Paz-Fridman for helping to escalate.

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