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Philippe_RONDEL
Employee Alumnus
Employee Alumnus
‎2018-08-02 12:14 AM

France Pulse #36 Tout ce que vous avez toujours voulu savoir sur le support Check Point sans jamais avoir osé le demander !

Gagnez du temps dans le traitement de vos tickets, tout en fluidifiant vos échanges avec notre support !

Au cours de nouveau webinar, nous vous avons présenté les items suivants :

  • Organisation du TAC Check Point
  • Bonnes pratiques
  • Comment ouvrir un ticket (et surtout comment bien l'ouvrir pour optimiser son traitement) ?
  • Comment escalader vos tickets ?
  • Les nouveaux outils à votre disposition
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