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Arne_Boettger
Collaborator
Collaborator
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SmartTasks and TLS 1.2

Hello,

we are relying on SmartTasks to manage reviews of our firewall changes. Unfortunately, our E-Mail-Admins recently changed the infrastruture, so TLS1.0 is not supported any more.

All components of our SmartCenter and SmartReporting are still able to send E-Mails perfectly fine, only SmartTasks are not. These E-Mails are trying to use the obsolete TLS1.0 version.

Has anyone else experienced this issue? Our Service Request is not proceeding, I received the request to "fix our infrastructure"...

Kind regards, Arne

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Arne_Boettger
Collaborator
Collaborator

Hello,

thank you for looking into this - I received a Hotfix which did solve the issue. 

In case someone else runs into this, it is tracked as PRJ-59221.

Kind regards, Arne

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PhoneBoy
Admin
Admin

Please send me the SR in a PM, I'll have a look.

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PhoneBoy
Admin
Admin

Just to update the thread, R&D has a fix for this issue.
You should get it through your SR @Arne_Boettger and it is expected to be integrated into JHFs. 

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Arne_Boettger
Collaborator
Collaborator

Hello,

thank you for looking into this - I received a Hotfix which did solve the issue. 

In case someone else runs into this, it is tracked as PRJ-59221.

Kind regards, Arne

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