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benko2
Contributor

SmartConsole - narrow window

I'm using SmartConsole 82.10.9900.424 on Windows Server 2019 (version 1809).
When I click on one of the following buttons:

  • MANAGE & SETTINGS > Blades > General > Trusted Certificates
  • MANAGE & SETTINGS > Blades > HTTPS Inspection > Advanced Settings

then only narrow window appears (see the right down part of the screenshot):

Screenshot 2026-07-15 080423.png

I'm not able to resize/maximize it. Only Alt-F4 keyboard shortcut (close window) works.
Any other button in this section works as expected.

Problem seems to be related to HTTPS inspection but clicking on button
SECURITY POLICIES > HTTPS Inspection > Inbound Policy > Inbound Certificates
works as expected.

Clearing SmartConsole cache according to sk184361 doesn't help. Also my colleague running the SmartConsole on Windows 11 have the same problem.

Our management is R82.10 JHF Take 24 (Management HA) but probably it is not the problem on management servers because same behavior I observe when running the same SmartConsole in demo mode.

Why SmartConsole behaves this way? Can I change it somehow?

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2 Replies
Lesley
MVP Platinum
MVP Platinum

This is a known issue, please see: https://community.checkpoint.com/t5/Firewall-and-Security-Management/R82-10-SmartConsole-Pop-Up-Wind....

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Please press "Accept as Solution" if my post solved it 🙂
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benko2
Contributor

So workaround for my case is using the Web SmartConsole:

  • Security Policies > HTTPS Inspection > Inbound Policy > HTTPS Inspection Tools > Trusted Certificates
  • Security Policies > HTTPS Inspection > Inbound Policy > HTTPS Inspection Tools > Advanced Setting

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