This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
zebeyou
Contributor
3 weeks ago

Services don't work on Quantum Spark 1600

I have a Quantum Spark 1600 Gateway. My VPN don't work and the Cloud services are disconnected. The internet Connexion work perfectly

Preview file
83 KB
0 Kudos
4 Replies
Chris_Atkinson
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP
3 weeks ago

Which firmware is the device installed with, are you working with TAC on this?

CCSM R77/R80/ELITE
0 Kudos
zebeyou
Contributor
3 weeks ago
In response to Chris_Atkinson

Hi, The current firmware version is R81.10.17 (996004721).

I haven’t received a response from the TAC yet.

0 Kudos
zebeyou
Contributor
3 weeks ago
In response to Chris_Atkinson

Could you provide the firmware file R82.00.10 Build 998002133 for download? I don’t have permission to do it. pls

0 Kudos
Chris_Atkinson
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP
3 weeks ago
In response to zebeyou

Download entitlements are linked to your support contract.

TAC can provide it after verifying accordingly.

CCSM R77/R80/ELITE
0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

View All ≫
Upcoming Events

    CheckMates Events