SMS R80.10-to-R80.40 migration

[Grigoriy]

Good day, dear Checkmates

Finally, we are on our way of The Management Server R80.10-to-R80.40 migration.

Our Management Server is - Smart1- 525 appliance, no multi-domain, R80.10 JHF T279, Endpoint Policy Management is disabled.

For migrate export we used the last version of tools for R80.40 from the site – the process has finished successfully (with –exclude-uepm-postgres-db).

But before implementing import in production I wanted to check migrate import in the lab.

The lab OpenServer SMS is – R80.40 + JHF T173, 16 Gb RAM, 150 Gb HDD

But unfortunately bumped into problem of migrate import process - the tool stuck on "Importing files….":

The log /opt/CPshrd-R80.40/log/migrate-2022.09.27_*****.log stopped here and no any changes for almost 48 hours:

So, please, can you suggest something? What can be the problem?

Thank you in advance.

[emmap]

There's a few things this could be caused by, and most of them require some internal scripts to resolve. Best to open a TAC case at this point so that the issue can be more deeply looked at.

[Maarten_Sjouw]

How big is the policy, how many objects?

How much memory do you have in the open server and how many CPU's? 2 cores is the absolute minimum and 4GB as well.

A number of hours is normal but 48 hours is quite a lot.

[Grigoriy]

Hi, Maarten.

Open Server has 16 Gb RAM, and 4 cores CPU

[Maarten_Sjouw · Accepted solution]

That should be enough to handle the import in max 5 hours, depending on the number of rules and objects.

Open a TAC case..

[Grigoriy · Accepted solution]

Finally resolved the issue by using Clean install via CPUSE from Check_Point_R80.40_T294_Fresh_Install_and_Upgrade.tgz package. then did ./migrate import, and then installed Jumbo HF for Gaia R80.40

Database backup (600 Mb) was exported in 30 minutes.

[eltonsimoes]

@Grigoriy, thanks for sharing the problem and solution. However, I have the same problem and it was not clear what you did when you said "using Clean install via CPUSE from Check_Point_R80.40_T294_Fresh_Install_and_Upgrade.tgz package".

Could you detail better? Thanks!

[Grigoriy · Accepted solution]

Hello,

First, I downloaded  Check_Point_R80.40_T294_Fresh_Install_and_Upgrade.tgz from Checkpoint site:

Then, I uploaded tgz to appliance via Gaia web-gui and finally used this menu in CPUse (this is "using Clean install via CPUSE from Check_Point_R80.40_T294_Fresh_Install_and_Upgrade.tgz package"):