RAD service logs

[Moudar]

Hi

I was checking the RAD service log file: $FWDIR/log/rad.elg

and found this:

 cat rad.elg
 CPLogGetMyIp: fwobj_get_myown failed
 CPLogGetMyIp: fwobj_get_myown failed
 CPLogGetMyIp: fwobj_get_myown failed

I found this:

The error message "CPLogGetMyIp: fwobj_get_myown failed" in the rad.elg log file indicates that the Resource Advisor (RAD) service is having trouble retrieving the IP address of the local machine. 

Which IP address is being referenced here?

What impact could this error have if it persists?

What symptoms should i have because of that?

by the way there is no problem known today !

[Vincent_Bacher]

Depends on how often this happens and when. I remember a hotfix release note where this message is mentioned, occurring at cpstart or so, if I don’t remember wrong. And there it’s stated that it can be safely ignored.

But as usual bit more details would be helpful.

[Moudar]

I’m asking because, some time back, I experienced a situation where the RAD service spiked to 400% CPU usage, causing the gateway CPU to reach 100% and become unresponsive. After approximately one hour, the RAD service returned to normal. I still don’t know the root cause, but I had a Logical Server object in the policy that appeared to disable SecureXL at some point.

[Vincent_Bacher]

Yes, I saw high cpu usage of this daemon as well long ago. In my use case it was not related to this message.

[the_rock]

What version/jumbo? Might be worth confirming with TAC as well.

[PhoneBoy]

There's a note about this error message in the R80.40 JHF notes:

The "CPLogGetMyIp: fwobj_get_myown failed" error may be displayed when running the "cpstart" command. Note that it can be safely ignored.

Unless there is some other problem (like high CPU on rad), I'd say it's safe to ignore it.

[Lesley]

Is there a reason you check rad.elg? Open any random log / elg files and you will find a bunch of errors. Do you have any issues related to RAD? To have stable RAD I recommend the latest take for all versions. 

check my older post for RAD, still some what relevant: https://community.checkpoint.com/t5/General-Topics/Tip-How-to-deal-with-RAD-errors/td-p/254261

I would not recommend to change anything before asking TAC.