No "Smart Search" in Smart Log

[Tobias_Karsbo]

Hi there.

Some how the "Smart search" in Smart Log has stop working.
When I type the name of a host or something, it use to "auto fill" with suggestions on objects.
(See screen shot)
For some reason it is not working any more for me.
It work if I connect to the "Demo environment".

R80.20
Does anyone have an idea why?
Thank you.
/Tobias

[Daniel_Taney]

Can you try smartlogstop and then smartlogstart from the CLI?

[Tobias_Karsbo]

Hi and thank's.
Tried that but still the same problem 🙂

[Daniel_Taney]

I've had weird indexing / searching problems in the past and, unfortunately, if stopping and starting SmartLog didn't fix it, a reboot or CPSTOP usually did. ...not sure how viable an option that is for you to try next?

[Tobias_Karsbo]

Even reboot will not help...

[Cyber_Serge]

Is it because you didn't specify dst: in the production?

[Tobias_Karsbo]

Nope, it does not matter...

[PhoneBoy]

TAC should investigate this.

[Tobias_Karsbo · Accepted solution]

Hi all.
Got response from CheckPoint and the "smart search" is only available to "Super-Users" after some hotfix.
I changed the user to "Super-User" and it works again.
There will be one SK published about this issue.
Thanks for your time and thoughts 🙂

[Gaurav_Pandya]

Thanks for the Information.

[Norbert_Bohusch]

worked for me