Issues with scheduled updates for Application Control and URL Filtering.

[DanielJavier]

 Hello everyone. I have scheduled updates for the Application Control & URL Filtering module every day at 1:00:00 AM, but I've been getting an error for the past few days. It doesn't give me any more details than what's shown in the attached image. I checked and no DNS issues are seen from the SmartConsole via CLI.

Do you know what the problem could be?
Also, could you please provide the latest version number so I know if I have the latest version?

The same thing that happens with that update also happens with scheduled IPS updates.

Here are the details of my environment:

SmartConsole version R81.20 Take 105
I'm also in VSX mode with Take 105 and version R81.20

[the_rock]

Are you able to update it manually from smart console?

Andy

[DanielJavier]

Hi the_rock
Thanks for the repply

Yes, if I do it manually it lets me, but oddly enough, the error occurs at the scheduled time.
Here's the image of the successful manual update.

[the_rock]

Please give me some time and I will check in my R82 lab.

Andy

[the_rock]

Hey @DanielJavier 

I just checked in my lab, no issues...its on R82 jumbo 41.

Best,

Andy

[the_rock · Accepted solution]

Hey,

I had to call TAC yesterday for some harmony sase issue, asked them about this and guy said there were some customers who had the problem, but its been resolved now.

Andy

[DanielJavier]

I confirm that it has now updated automatically, as it did before. Thanks so much for the feedback, Andy.

[the_rock]

Good to hear!