Update – IP Reachability issue resolved by adding /32 static routes
Hi everyone,
I wanted to share an update regarding this behavior, as we recently experienced the same issue in two different Check Point clusters (Quantum Force 3920 and 3950) running SD-WAN.
During troubleshooting, we observed that when the primary ISP became unreachable, RouteD removed the corresponding default route. However, the IP Reachability probes started reaching the monitoring targets through the secondary ISP, causing the primary route to be restored repeatedly and resulting in continuous route flapping.
We resolved the issue by adding dedicated /32 static routes for each monitoring target, forcing the probes to use only the ISP they were intended to monitor.
For example:
set static-route 1.1.1.1/32 nexthop gateway address <PRIMARY_ISP_GATEWAY> on
set static-route 9.9.9.9/32 nexthop gateway address <PRIMARY_ISP_GATEWAY> on
After implementing these routes, we successfully tested the configuration during an actual ISP outage. IP Reachability behaved correctly, the secondary ISP remained stable, and the route flapping stopped.
In parallel, we have an open support case with Check Point TAC requesting a technical explanation and RCA, particularly because we have other customer environments using SD-WAN and Smart-1 Cloud where we have never needed these dedicated /32 routes.
Interestingly, the two affected clusters are managed by a physical/on-premises Management Server, whereas our other SD-WAN deployments are managed through Smart-1 Cloud.
We are asking TAC to clarify whether this is expected RouteD/IP Reachability behavior, a configuration requirement, or potentially related to a software/version difference, since we have only encountered this issue on certain gateways.
I will share any relevant findings once we receive a technical explanation from Check Point.
Hope this helps anyone experiencing similar IP Reachability or default-route flapping issues.
Regards