VALIDATION ERROR AFTER R82 UPGRADATION

[laks_Sparrow]

We are facing 390 validation error after the security gateway updated to r82.

It is showing  status description can not include html tag

[_Val_]

It seems to be management server errors, not GW side. What exactly did you upgrade, and how?

[laks_Sparrow]

We have upgraded the Security gateway to R82 after that this issue came.

[Tal_Paz-Fridman · Accepted solution]

This is a new known issue that will be resolved in upcoming JHFs.

Checking with relevant owners what can be done with the current validations.

[laks_Sparrow]

Till we want to wait for the JHF, If the policy installation got failed or firewall goes down what can we do 

[_Val_]

I guess, roll back to the previous SW version

[the_rock]

I will keep testing in my lab to see if there is any way around it.

Andy

[Tal_Paz-Fridman]

What happens when you try to install policy? Do the validations prevent Publish?

[Tal_Paz-Fridman]

We're creating a new SK with script that will remove the validations.

Will update once I have the SK details.

[Tal_Paz-Fridman]

A new SK was created for the issue:

https://support.checkpoint.com/results/sk/sk183075

SmartConsole "Validations" panel shows "'statusDescription' can not include html tags" after an upgrade to R82

[the_rock]

Just saw that sk last week, though interestingly enough, my issue was solved after I installed jumbo 10.

Andy

[the_rock]

I have a feeling what @Tal_Paz-Fridman said is indeed the case, since I had exact same issue in my R82 lab. I googled it, even asked copilot AI, but could not find any good options, so will just wait until first jumbo comes out and see if that works.

Andy