SmartConsole throws message "multiple points" with no content

[Arne_Boettger]

Hello, 

yesterday my SmartConsole threw the following message at me during a Global Policy Assignment:

However, today, multiple colleagues got the same message when no Global Policy was assigned. SmartConsole logs show:

(ERROR) AccessCtrlPlg.Views.RuleStandardActionsViewModel - Current layer id is empty, can't load layers section in action context menu

Has anyone else encountered this? We are using R82 SmartConsole 82.0.9800.1070.

Kind regards, Arne

[PhoneBoy]

Might be worth a TAC case, especially since I see zero mentions of it in TAC cases.

[Lesley]

I also cannot find anything on this error. Does this error only occur on 1 system? (shared jumphost you use SmartConsole on)?

[Arne_Boettger]

Hello,

it happened to multiple colleagues, and on an MDS as well as a SmartCenter. If it happens again I will definitely open an SR for this.

[Jesusm]

Yes, I got the same error today when loading an IOC into Smart Console. It only happened once; if it happens again, I’ll open a ticket.

I have the same version of Smart Console.

[UserID_90517]

Hello,
All of our administrators are also experiencing the same issue on the SmartConsole R81.20 (build 680).

[Alex-]

I begin to see this happening around at customers.

[Arthur_DENIS1]

Hello

Got the same for several customer...

Also another strange message:

[Tal_Paz-Fridman]

I have forwarded the post to the relevant owner in R&D.

Will update once I have additional information.

[Tal_Paz-Fridman]

R&D has identified the issue. A fix will be delivered next week through the AutoUpdater utility.

[Arne_Boettger]

I received a similar information through my SR#6-0004724434 which I opened yesterday.

[David_Evans]

I'll add another +1 to this issue.   Multiple installs of smart console going to the same MDS.

[Bonnie_Self]

Following.  We are getting this starting today as well.

[TrondSkogland]

We are seeing the same thing here. Smart Management Server R82.10 JHF Take 44 and SmartConsole build 82.10.9900.428. We are thrown two of these messages at a time. We have had them for a few days, not sure if we had them before upgrading the SmartConsole to the lates version, though.

[PetterD]

Got this message the first time today aswell, Googled and found this post.

SmartCenter R81.20Take 170
SmartConsole Buid 81.20.9700.678

[Eladgi]

We are aware of the issue and have identified the root cause. We are currently working on a fix, which is planned to be released next week.

[Uigyrenok]

Got this message one day ago. Googled and found this post.
We have 
MDS R81.20Take 170
SmartConsole Buid 81.20.9700.680

The message multiple points  appears if the console is left open for several hours.

[Hugo_vd_Kooij]

Yep, I have seen it at least once. Customer asked about this and I foun your post here.

Also checked with other team members and it seems others have seen it as well.

[TomerLev]

Hi all
A fix for this issue will be deployed automatically early next week.
Until then this message can be ignored.
Thank you

[Jerry_Eblin]

I have seen this since we upgraded to R82.10 Take 44 on the management server side. Upgraded to Take 45 and it still does it. Fingers crossed that it does get fixed in the automatic deployment next week. I did notice that it seems to only happen if we leave SmartConsole open for a long amount of time. It does not seem to affect anything, other than forcing you to click the OK button multiple times.

Jerry

[JAYSEKHR]

Similar message post upgrade to R82.10 Take 45.