uninstall endpoint security on Mac issue

[bang_shiau]

Hi everyone,

My customer has tried to use push operation to uninstall endpoint security on Mac, but the uninstallation fails, still some components of endpoint security left on Mac. The components will be provided as attachment pictures. So my customer has tried to run command " sudo '/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh' " to uninstall endpoint security, but the uninstallation still fails. Then my customer has tried to move endpoint security application to garbage in order to uninstall endpoint security, but the uninstallation still fails. Someone please help with the issue, thanks. 

[Chris_Atkinson]

What is the client & MacOS version used, has TAC been engaged for investigating this issue?

[_Val_]

Please open a TAC case: https://help.checkpoint.com

[the_rock]

That command should be right

You need to run sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"

BUT...catch is this. It has to be admin account AND you need to know uninstall password (set in harmony endpoint server)

Andy