transfert logs from harmony endpoint management server to my laptop

[oualidganeti]

Hello,

I've tried to transfer  logs from harmony endpoint management server to my PC using several methods (winscp, ssh tunnel, ..etc ), but none of them worked.

please can you help me.

[AdiGH]

Not completely sure I understand what you tried to do. But, are you familiar with Event forwarding option? 

[oualidganeti]

I have installed Harmony Endpoint Server in on-premise mode (where event forwarding is not an option). I have generated logs from my Harmony Endpoint server and now I want to transfer them to my laptop. However, I am encountering an error (see the attachment).  Could you please assist me in troubleshooting this issue?

[G_W_Albrecht]

According to the screenshots, you are unable to log in - hard to help you here...

But why not go to SmartConsole > Logs & Events and filter for Endpoint / time range and select Export to Excel for the result ?

[Don_Paterson]

For log export look here:

https://support.checkpoint.com/results/sk/sk122323

For WinSCP copy:

set user admin shell /bin/bash

https://sc1.checkpoint.com/documents/R81/WebAdminGuides/EN/CP_R81_Gaia_AdminGuide/Topics-GAG/Users-G...

Check Point logging is proprietary:

https://sc1.checkpoint.com/documents/R81.20/WebAdminGuides/EN/CP_R81.20_LoggingAndMonitoring_AdminGu...

Log exporter changes the format when exporting. Examples: syslog, splunk, logrythm etc.

You'll probably get more help by giving more details when asking. Example: version, objective (export logs to csv for offline analysis), log file required (it may be a binary file and useless to copy for viewing in a text editor), etc. 

SmartView may help for export to csv. SmartConsole log viewer tab export feature is not supported anymore in recent version.