tracsrvwrapper keeps trying to start

[pointam]

Hi, 

I recently installed Checkpoint Endpoint V88.3

After installation, when i run the Checkpoint, it opens in a state that does not allow me to do any thing. i checked the Windows Services and see tracsrvwrapper keeps trying to start and gets terminated.

Please help.

Thanks,

P

[_Val_]

It is best to open a TAC ticket for this issue through https://help.checkpoint.com

[lluner]

@pointam 

Two ways you can do it

1- use push operation to "repair client"
2- Update the client to the recommended version E88.72

TracSrvWrapper.exe is essential for Check Point VPN to function, allowing users to securely access corporate networks.

[witoldk]

Has there been any solution? This happens to me as well, and is a critical issue (connection with the company I solely work with is via the Check Point VPN only).

[_Val_]

Best is to reach out to TAC via https://help.checkpoint.com

[witoldk]

After a long debugging session, the IT specialist who I work with, a great man, found out that the tracsrvwrapper reset bug appears if I install Checkpoint on a PC on which the latest Windows Security Update is already installed (specifically, the 2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)).

The workaround is to uninstall the update, install and connect Checkpoint, then reinstall the update again.