harmony Endpoint tray icon missing

[SWBW_Florian]

hy there

ive installed checkpoints harmony endpoint security and an EPS management server in our network. The client is running of different systems, workstations and servers.

from  around 40 servers i have 2 that wont show the tray icon, even after reinstallation of the software

The services are running, processes are up, and i can see the machine on our EPS, responding and working. Bit i cant see the tray icon to interact with the software.

Hows that? Even reboots wont fix that.

regards and thanks in advance

[Chris_Atkinson]

Which version of Endpoint client and server OS?

https://community.checkpoint.com/t5/Endpoint/CPTrayUI-exe-on-on-a-Terminal-Server-Remote-Desktop-Ser...

[SWBW_Florian]

hi

its server 2k19

i found the executable cptrayWUI.exe and started this manually. It now shows up

i will observe the future behaviour