cpda.exe High CPU Usage

Trey · ‎2020-10-22

On three Windows Server 2012 R2 servers, Check Point Endpoint Agent, specifically cpda.exe is running up to ~50% CPU constantly. The only thing that is different is that all the blades are disabled by policy for testing, so the agent shouldn't be doing anything. Any ideas? Thanks!

jcortez · ‎2020-10-22

It could be one of the two know issues we have seen depending on which Endpoint Security Client version you are using and what your Windows Server 12 R2 servers are being used for. Here are two sk articles that may shine some light on what your are seeing.

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team

Trey · ‎2020-10-22

The client is already E83.30.4036. There is a fourth duplicate server with the blades running that does not have the high CPU usage. Thanks!

Lior_Arzi · ‎2020-10-23

We would like to investigate it.

can you please contact TAC with the details?

jcortez · ‎2020-10-23

I agree with Lior. Please open a case/SR with our TAC so we can investigate why you continue to see High CPU with cpda.

Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team

Are you a member of CheckMates?

cpda.exe High CPU Usage