What does this lock mean?

[lucas-ferreira]

What does the padlock icon mean in the Asset Management>Organizational Tree tab in Harmony Endpoint Management

I will leave the photo attached.

[_Val_]

The lock on an object icon in SmarkConsole usually means that someone else has locked this object for editing. Check if it is not edited in another, still unpublished, session.

[lucas-ferreira]

Dear, this object is not in the SmartConsole, it is inside the Harmony Endpoint Management in the Cloud. I think there is a mistake in the solution.

We were unable to make changes to objects in Endpoint management.

[the_rock]

K, I see what you are saying, its in the portal for the cloud, gotcha. Can you please send us a screenshot of the whole thing?

[lucas-ferreira]

I left it attached.

[_Val_]

This screenshot shows deleted objects. Publish and see if it clears. 

[the_rock]

Sorry, yes, you are 100% correct, apologies, just saw this message now. It simply means that endpoint is installed, it even says that if you hover mouse over the lock sign.

[_Val_]

Web SmartConsole or SmartConsole app, the meaning is still the same - the object is locked in another session. Are you trying to say, you cannot make any changes, and everything is locked out?

[lucas-ferreira]

As far as I know, we were unable to make changes to the object in the Harmony Endpoint solution.

[_Val_]

So, just some of the objects? Look for ongoing unpublished sessions.

[lucas-ferreira · Accepted solution]

Hello guys,

I return to give good news on this matter.

This lock in the Harmony Endpoint Management means that the Endpoint is installed on that device, I made these comparisons with devices that have and do not have Endpoint installed and the information was correct.

Thank you for your support from the community.

[_Val_]

great, and thanks for sharing

[the_rock]

Though its endpoint management, but @_Val_ is most likely right, it simply means someone was editing the object and did not publish, so you could simply discard their changes to get rid of it.