Upgrade to Windows 11 fails

[CP-Shark]

Hello guys,

we are currently upgrading from Windows 10 to Windows 11 by implaced upgrade.
On our clients we are running Harmony Endpoint from version E88.50 to E89.10.

I received the following message when trying to install Windows 11:

Found the following SK: sk181060 - Upgrade of Windows 10 or Windows 11 fails when FDE Bitlocker encrypted.

Any ideas? Removing FDE blade is serious not an option in our environment.

Cheers!

[the_rock]

Says it was fixed in one of previous versions, but if it still fails for you, probably best to open TAC case for it.

[CP-Shark]

Sorry to say that, but we cannot open a TAC everytime we are receiving an issue ... that takes way to long and should be fixed regarding to the SK

[the_rock]

I get it, but if you think about it logically, since SK says issue is fixed in specific version, which is not working for you, not sure what better option is there...anyway, lets see if someone else may have an idea. 

[Chris_Atkinson]

Which version / build / edition of Windows 11 out of interest?

[CP-Shark]

Windows 11 (24H2 / 26100.4652)

[Chris_Atkinson]

Please contact TAC, if this issue matches there is a potential workaround that doesn't require the removal of FDE but cannot be shared here.

[PhoneBoy]

The process for upgrading to Windows 11 with FDE in place is here: https://support.checkpoint.com/results/sk/sk120667