Temporarily stop the Harmony endpoint agent on one device

[MarcVB]

Hello,

Due to some issues with a specific program - the costumer asks me to stop temporarily the agent on only one device.

To prove that the issue is not device related.

regards

[the_rock]

I believe you can do this via the harmony endpoint portal itself. I dont work with it much, but have access for one customer, so can log in and check.

Andy

[the_rock]

You may need to confirm with TAC 100%, but I see there is an option under asset management on the left, you can find the computer in ?, then right click on it and terminate option is there. I believe thats what you need, but better be absolutely sure.

Andy

[MarcVB]

Andy, thanks for your reply and suggestion.

But using the "Terminate" option as you described is permanently and can not be undone .....

[RS_Daniel · Accepted solution]

Hello,

Di you check this post?

https://community.checkpoint.com/t5/Endpoint/Disable-checkpoint-endpoint-antivirus-for-one-PC/m-p/15...

[the_rock]

Excellent reference, great to know! Thanks for that @RS_Daniel 

Andy