Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Herson_A
Participant
Jump to solution

Smart Endpoint R80.20 Organization Scanner

Hello all,

I've encounter this error in attach on my Smart Endpoint dashboard in the deployment > Organization Scanner that says I'm unable to connect to domain controller.

Can anyone help me figure out what is the problem? 

Where should I go to solve this problem?

ErrorError

1 Solution

Accepted Solutions
Alex-
Leader Leader
Leader

Did you check "SSL", in which case you need to import the certificate on your EPS using  sk84620.

Make sure also there's connectivity to your AD from your EPS (i.e. FW rules if needed) and you're using the correct credentials.

If I'm correct, you will get this error immediately if the server can not establish an LDAP connection to your server (bad routing or firewall blocking access), whether you checked SSL or not.

View solution in original post

2 Replies
Alex-
Leader Leader
Leader

Did you check "SSL", in which case you need to import the certificate on your EPS using  sk84620.

Make sure also there's connectivity to your AD from your EPS (i.e. FW rules if needed) and you're using the correct credentials.

If I'm correct, you will get this error immediately if the server can not establish an LDAP connection to your server (bad routing or firewall blocking access), whether you checked SSL or not.

Herson_A
Participant

Thank you, Alex_Gilis

I will check your solution. 

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events