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Hi all,
Can you explain me attached screen?
Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal.
Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline.
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Server Not Available - Attacks timeline / AntiMalware
Server Not Available - Attacks timeline / AntiMalware
Hi all,
Can you explain me attached screen?
Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal.
Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline.
Hi all,
Can you explain me attached screen?
Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal.
Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline.
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That should link to the relevant forensics report, if I’m not mistaken.
Recommend engaging the TAC here.
That should link to the relevant forensics report, if I’m not mistaken.
Recommend engaging the TAC here.
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Hello. Yes, the forensic report would explain a lot, suddenly it is not there. I will discuss with TAC and update the post with relevant reply.
Hello. Yes, the forensic report would explain a lot, suddenly it is not there. I will discuss with TAC and update the post with relevant reply.
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TAC confirmed a bug. Fixed from their side.
TAC confirmed a bug. Fixed from their side.
