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Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

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Server Not Available - Attacks timeline / AntiMalware

Jump to solution

Server Not Available - Attacks timeline / AntiMalware

Jump to solution

Server Not Available - Attacks timeline / AntiMalware

Jump to solution

Server Not Available - Attacks timeline / AntiMalware

Jump to solution

Server Not Available - Attacks timeline / AntiMalware

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

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