Server Not Available - Attacks timeline / AntiMalware

[#1]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

[#2]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

[#3]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

[#4]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

[#5]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline. 

[#6]

Hi all,

Can you explain me attached screen?

Harmony with infinity portal -> on security overview the main graph displays Attacks Timeline. When check details, there is only message trough the days for AntiMalware the message "The server not Available". Is there a possibility to gather more details. Is there at least a way hot to collect logs and gather logs from client to the portal? I have no access to client itself -> only infinity portal. 

Do I understand correct the CP servers have continuous availably problems? I have not feeling it is event which has to be displayed on main overview, even I would not categorize it in Attack timeline.