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lluner
Advisor

Reset twice when upgrading to E2 ( ANTI MALWARE )

HI

When I upgraded to E2 anti malware the machine rebooted twice, this is normal. Based on the comments, the reboot would happen. This is happening to you ??

 

reboot_machine.png

7 Replies
MikeB
Advisor

In our case we have already migrated some users to E2 but we only had a single reboot, but I will keep an eye out if what you indicate happens as we continue to migrate more customers.

0 Kudos
the_rock
Legend
Legend

TAC involved?

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Chris_Atkinson
Employee Employee
Employee

Which blades & version was involved?

CCSM R77/R80/ELITE
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lluner
Advisor

d43025.png

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lluner
Advisor

hi @Chris_Atkinson  

There would be some availability of a restart schedule for these machines for this event. I have 650 machines ?

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Chris_Atkinson
Employee Employee
Employee

How do you normally handle the staging of updates for your fleet, do you leverage a pilot group or equivalent strategy?

First things first you need to understand why multiple reboots were needed and that will warrant TAC involvement.

CCSM R77/R80/ELITE
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Chris_Atkinson
Employee Employee
Employee

If it is E88.41 E1  to  E88.41 E2 please involve the TAC to investigate.

CCSM R77/R80/ELITE
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