Recurrent Disconnects with "Desktop policy files are corrupted" - Check Point VPN E89.00 (macOS)

[schreinert]

Here’s a post you can use for the Check Point forums:

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Recurrent Disconnects with "Desktop policy files are corrupted" - Check Point VPN E89.00 (macOS)

Hi everyone,

A colleague of mine is using the Check Point VPN Client E89.00 on macOS and is experiencing recurrent disconnects with the error:

"Desktop policy files are corrupted."

This happens intermittently, and so far, we haven't found a consistent trigger. It happens on all his three macOS devices.

Has anyone encountered this before? Any insights on potential fixes or workarounds would be greatly appreciated!

Thanks in advance!

[PhoneBoy]

Suggest engaging with TAC: https://help.checkpoint.com 

[Chris_Atkinson]

Are there different versions of MacOS involved here?

For awareness E89.01 is the latest client release.