Original file downloaded. Error: API key is invalid, please check your subscription

[Monty1]

Hi everyone.

I have a Basic Checkpoint Harmony Endpoint license and when my users try to download a file it fails and a notification pops up with a message: Original file downloaded. Error: API key is invalid, please check your subscription

Here is the screenshot: 

When checking policies on browsers (this example Chrome because thats what we mostly use) I see this:

Is this causing the issue? I have basic license. It worked fine all this time, and now out of a sudden this is happening and I can't find a solution.

[JonnyRabinowitz]

This error message received when client is trying to do Threat Extraction and the license is not present.

You said you have a basic license and so are not licensed for TE. Need to understand why is trying to invoke Threat Emulation. Have you changed any related policy configuration