Lost local Internet connection on Mac with Endpoint E80.89

[rmcaldeira]

Lost Internet connection on Mac with Endpoint E80.89

Hi there!

I have an issue with Check Point Endpoint Security E80.89 on a Mac. After I connect to Check Point Endpoint Security E80.89 I cannot access Internet in my local computer.

I can ping sites like google.com but no browser access.

Can anybody help on this?

thanks

[rmcaldeira]

Hi there!

I have an issue with Check Point Endpoint Security E80.89 on a Mac. After I connect to Check Point Endpoint Security E80.89 I cannot access Internet in my local computer.

I can ping sites like google.com but no browser access.

Can anybody help on this?

thanks

[PhoneBoy]

What release of macOS?
Note the most recent version of the VPN client is E83.20.

[rmcaldeira]

Hi,

I have Mac OS Catalina anda after I connect with VPN Client, I loos access to google.com, gmail and some other sites...

Is there a fix to this?

thanks 

[PhoneBoy]

If you're on Catalina, please make sure you are using E83.20 as E80.89 is not supported on Catalina.
Do you lose connectivity while you are connected via the VPN or even after you have disconnected from the remote site?

[rmcaldeira]

Hi,

I installed the E83.20 and the problem continues. I loose connectivity immediately when I connect using the E83.20.

Not all sites, but some yes, like google and gmail....

thanks for you help. Is there a solution for this?

[manjari]

Is there any solution to this problem? I am using Version VPN E88.0 (Attached is the version details) with Mac OS Sequoia and still facing the problem.

Please provide some solution to it. 

[PhoneBoy]

Fairly certain E88 is not supported in Sequoia.
E89.01 is the most recent client: https://support.checkpoint.com/results/sk/sk182936 

[manjari]

I added the version as you mentioned, see below, unfortunately problem persists when I connect to VPN and Internet goes away from Mac, any hints on this.

[PhoneBoy]

You're attempting to install the full Endpoint client, which must be provisioned through the relevant management server.
For Remote Access only, use the Standalone installer (also available in the same SK).

[manjari]

Hello,

I have downloaded the Standalone installer only, from this link https://support.checkpoint.com/results/sk/sk182936

This is a long running problem in my machine, whenever I connect to VPN internet is gone.

[PhoneBoy]

You have to uninstall the old client.
There should be an uninstall script in the DMG.
If the script fails, you can try the steps here: https://community.checkpoint.com/t5/Endpoint/How-to-uninstall-Endpoint-VPN-on-MacOS/m-p/229752#M9510

What do you mean by "Internet is gone" specifically?
What is the precise behavior you see?

Note that your administrator can configure/force "route all traffic" which requires all Internet traffic to go through the VPN gateway.