Solved: Re: Harmony Endpoint upgrade version with FDE Blad...

Saul_Goodman · ‎2022-09-14

Hi Checkmates,

in Harmony Endpoint FDE does is it necessary to decrypt pre upgrade and encrypt post upgrade to another version?

what is the reason for it as a requirement?

also if yes is there a way to bypass the decrypt/encrypt process on upgrade and downgrade of Harmony Endpoint Agent.

PhoneBoy · ‎2022-09-16

In general, it's supported to upgrade Endpoint with FDE in place.
The exceptions I am aware of off the top of my head include:

Upgrading from/to certain Windows versions
On macOS: upgrading past certain versions where the OS no longer supports our FDE and
On Windows: converting to BitLocker from native FDE

Where are you seeing the requirement to decrypt FDE when upgrading?

PhoneBoy · ‎2022-09-16

In general, it's supported to upgrade Endpoint with FDE in place.
The exceptions I am aware of off the top of my head include:

Upgrading from/to certain Windows versions
On macOS: upgrading past certain versions where the OS no longer supports our FDE and
On Windows: converting to BitLocker from native FDE

Where are you seeing the requirement to decrypt FDE when upgrading?

Are you a member of CheckMates?