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62742738
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Harmony Endpoint Forced Upgrade

Hi everyone, 

We have an endpoint client currently postponed to upgrade in 47 hours and wants to upgrade it now.

Is there a way to force an upgrade to an endpoint client? 

endpoint.png

Thank you.

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1 Solution

Accepted Solutions
Ron_Someh
Employee
Employee

Hi,

Right click on the lock icon will show a menu bar with "Upgrade Now" option.

 

 

View solution in original post

(1)
5 Replies
Chris_Atkinson
Employee Employee
Employee

Did you already try placing this device into it's own group with different client settings policy or similar?

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

 

 

CCSM R77/R80/ELITE
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62742738
Participant

If the endpoint selected the option "Postpone Upgrade" then I changed the client settings and disabled user to postpone the client installation or upgrade. Will it take effect immediately on endpoints that are already on its countdown to upgrade just like in the screenshot I shared?

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the_rock
Legend
Legend

What @Ron_Someh said is your best option. I had seen people do so and works 100% of the time.

Andy

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Ron_Someh
Employee
Employee

Hi,

Right click on the lock icon will show a menu bar with "Upgrade Now" option.

 

 

(1)
62742738
Participant

Thank you!

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