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HEP Installation Error on Windows 7 Machine

Hi all,


Right now we are doing POC on one of our existing customer for Harmony Endpoint.

Some of desktop and server at this customer is still using Windows 7 and Windows Server 2008 R2 for spesific reason relate to legacy application and etc.

When we install HEP on windows 7 machine we got errors as in capture below.

Anyone have experience same issue or have any idea about this issue?

We have tried different installer package and version but the issue persist.


Please advice, thank you.


WhatsApp Image 2023-03-24 at 4.11.21 PM.jpeg

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1 Reply

It might be elated to missing certificate. Please look at sk173487

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