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PHUM-TRATHAI
Explorer

Files downloaded Renamed to SHA1 Hash After Download

Hello, Everyone
I’m encountering an issue where files downloaded from an internal web are renamed to their SHA1 hash (e.g., ABCDEFGH-ABCDEFGH-ABCDEFGH-ABCDEFGH-12345678) instead of keeping their original filenames.
 
Details:
  • Endpoint Version: 88.32.2003.
  • This happens inconsistently on specific endpoints and files.
  • Likely caused by Threat Extraction or Threat Emulation capabilities.

Steps Tried:

  • Added the internal web domain to Exclusions under Threat Emulation, Extraction and Zero Phishing Exclusions
    ExcludeinternalWeb.png
How can I configure Harmony Endpoint to bypass SHA1 renaming and processing (e.g., Threat Extraction, Threat Emulation) for a specific internal web domain while ensuring files retain their original names?
 
Thank you!
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