Error 0x5001604 (0) when write response in FDE, so no decrypt volume

[DRC]

Hello, I have my hard drive with Windows problems, so I am using the FDE booting thru USB, I have the challenge and response.

When write the correct response and click OK button, an error appears and the drive is not decrypted. I tryed in different computers and is the same problem. Why happen this? what is the solution?

Thank you for your help in advance

[PhoneBoy]

Best bet is to get the TAC involved.

[G_W_Albrecht]

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