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tom_allen
Contributor

Entering the Bios on HP Laptop

Ok, feeling kinda dumb here. I have an HP Laptop 840 G3 with the 84.30 client installed. It does have the FDE in place. Trying to boot into the bios but it goes right to the FDE logon screen. Any ideas?

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the_rock
Legend
Legend

Not sure if this will help, but I am pretty sure process would be same, regardless of FDE...

https://www.quora.com/How-does-one-access-the-Bios-on-an-HP-laptop-e-g-Probook

https://www.youtube.com/watch?v=8Gra-raQ9o8

Let us know!

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tom_allen
Contributor

Yea I tried all the normal keys when starting, F9 for boot options, F10 for bios setup, F12 for network boot. No response, goes right to the FDE logon screen. On a non FDE laptop all those keys work.

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the_rock
Legend
Legend

K, understood...I just asked one of my colleagues, hopefully he would know. Will update once I hear back.

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tom_allen
Contributor

Thank you!

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the_rock
Legend
Legend

No problem! While we wait, I saw some bios options in below...not sure if you tried

 

https://downloads.checkpoint.com/fileserver/SOURCE/direct/ID/10198/FILE/CP_ES_Full_Disk_Encryption_E...

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the_rock
Legend
Legend

K, my colleague got back to me and he found below:

Endpoint Security Client "FDE usage with FastBoot BIOS\UEFI option" issues (checkpoint.com)

He also said that its entirely possible this is security feature of FDE (I cant really verify that 100% myself though), but you may want to contact TAC and see if they can assist further, sorry about that.

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