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Endpoint does not receive its correct policy

Hi CheckMates,

Im doing some testing with R80.20 SBA Cloud Management and E82.55/E83.10 agents.

I create a specifics policy for FW / APPControl / Client Settings and Compliance to be enforced in a particular Private Group but despite having checked everywhere the client only receives the correct policy for "User Settings" and not for the rest (FW - APP Control - Compliance receive the default).

Has this ever happened to anyone? Or do you have any idea how to solve it or perform the corresponding troubleshooting?

Virtual GroupVirtual GroupCompliance RulesCompliance RulesFirewall RulesFirewall RulesApp Control RulesApp Control RulesUser Settings RulesUser Settings RulesPolicies received by the endpointPolicies received by the endpoint


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if this issue is still valid.

I am guessing that Grupo Pruebas is Virtual Group. Change it (Create new) to Computer Group.


Best Regards


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