Endpoint Management Server is not running

Hi all, can you please advise me how i can fix the problem. I deployed sms 81.20 in lab, enabled “Endpoint Policy Management” then install database. But I get an error that it is not running. The output of the commands is attached.With "web_mgmt_start" it says everything is running, but with "cpstart CPuepm" it's horrible.

Doomdon · ‎2024-07-19

It's VM

8cpu
32gb ram
1tb hdd

Doomdon · ‎2024-07-19

Tried looking at sk103072 https://support.checkpoint.com/results/sk/sk103072, but there is no activemq.xml file under the path $UEPMDIR/engine/conf/

Lesley · ‎2024-07-19

Did you install lab from a backup file?

https://support.checkpoint.com/results/sk/sk182242

Or did upgrade in lab?

https://support.checkpoint.com/results/sk/sk160773

Anything in here? /opt/CPuepm-R81.20/engine/output.log

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Doomdon · ‎2024-07-20

It's fresh install. "output.log" there on not such log

the_rock · ‎2024-07-20

Did you contact TAC yet?

Andy

Best,
Andy

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Endpoint Management Server is not running

Endpoint Management Server is not running