Deleting graphics in a Word file

[kiriwaEvariste]

Hi community

We have users who have problems downloading word files, because harmony detects these files as potentially dangerous threats.
In fact, from an excel file they design graphics and import them into the word file. When harmony analyzes the file on download, it detects a potentially dangerous threat. The file is downloaded but the graphic imported from excel does not appear.
I realized that these users were using Microsoft Office 2013.
I imported the graphic into office 365 and when harmony downloaded the file, no error was detected and the graphic on the downloaded file appeared.

Can you help us solve this problem?

[PhoneBoy]

This sounds like a false positive that should be addressed via the TAC: https://help.checkpoint.com

[the_rock]

Yea, probably TAC is your best bet to verify this.

Andy