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cjoseph
Explorer

Data recovery from Check Point launch failure

I have a Windows 7 laptop with CheckPoint EndPoint Security full Disk Encryption v7.4.1618 and access to the .REC recovery key file.  CheckPoint creates a pink-to-blue band across the top of the screen and does not offer a login prompt. I attempted to reverse the encryption to get to the hard disk data by creating and using a recovery floppy boot disk using the .REC key file but the process claims it cannot find the volume information. Are there alternative methods to access the hard disk data and back it up?  There appears to be no hardware issues, diagnostic results are clear.

 

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PhoneBoy
Admin
Admin

TAC may be able to assist but that's the basic process for getting to the encrypted disk when it fails to boot.
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