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Sucream
Participant
‎2020-01-13 12:31 AM

Client information is missing in SmartEndpoint

Hello,

We have problem with displaying EPS Client status in SmartEndpoint console.

After upgrade Smart Endpoint Management (method:CPUSE) from R80.20 to R80.30 Endpoint Client status is missing in SmartEndpoint. We have problem with all clients.

On the user host - EPS client status is compliant and all blades have been installed correctly.

 

Tested with SmartConsole:

R80_30_jumbo_HF_B36

R80_30_jumbo_HF_B42

 

EPS client:

-versions:   E81.10, E81.30, E82.00, E82.10, E82.20

-blades: Anti-Malware, Compliance, Firewall, App Control

 

Any ideas?

 

Best,

 

 

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PhoneBoy
Admin
Admin
‎2020-01-16 05:46 PM

Have you opened a TAC case on this?
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