Greetings,
I've been testing Check Point Harmony Endpoint lately. I have to say the product has come a long way, and the cloud management via Check Point Infinity is a tremendous improvement compared to the on-premise legacy console.
I'm facing one major hurdle. No matter what policy I run, I'm facing immense audio/video desync in Microsoft Edge. Playing YouTube videos is useless.
I noticed the forensics engine was using a lot of CPU and memory, so I decided to disable Threat Hunting and Redemption in the policy. But this didn't help, and to my surprise, the CPU and memory usage of the forensics engine didn't seem to change even when disabling the Threat Hunting and Redemption capabilities in the policy.
What other features would utilise this engine? Not sure if it's CPU and memory usage is linked to the desync issues, I suppose it's the harmony plugin that gets enforced in Microsoft Edge causing issues.
Has anyone else experienced anything similar? Any pointers on how to fix this? The system feels responsive, playing games, etc., and works like before installing the client. So, it doesn't seem to reduce the system's overall performance. However, removing the client instantly fixes the desync issue within Microsoft Edge, so it's caused by running Check Point Harmony Endpoint E88.10. I noticed that E88.20 just got released, but there is nothing in the changelog pointing at any improvements related to this. I tried to downgrade to the "recommended" client E87.52, but it's the same issue running this version.