Active Directory scanner settings

[Sanja_Rakic]

Hi,

I see that I can't change scan interval in active directory scanner configuration using Check Point Smart Endpoint console. Is there some other way to change this setting?

[PhoneBoy]

Not sure but it might be worth looking at the file referenced in this SK to see if you see anything obvious: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[Nick_Doropoulos]

Hi Sanja,

May I ask what the version of your Endpoint Security Manager is please?

Thanks.

[Sanja_Rakic]

Hi Nick,

My Endpoint Management server is running R80.20 and htofix Take 80 is installed.

Thanks for your reply!

[Eyal_Magidish]

Hi,

The following SK isn't relevant, it is related to a known limitation of no more than 32 Directory Scanner.

You can change the scan interval in Directory Scanner settings, under "Advanced".

Regards,

Eyal

 

[Sanja_Rakic]

Hi, thanks for your reply. I know that there is an option under advanced, but the issue is that when I try to change 5 minute default setting on an active organizational scanner, it doesn't work, I cannot press ok and save the change.

I have tried it on multiple Endpoint Management servers and the situation is the same.

[Chris_Horridge]

Are you trying to lower the time or up the time?

[Sanja_Rakic]

Hi,

I am trying to lower the time, my customer thinks that 5 minutes interval is too often. I would like to make this interval bigger, maybe an hour or so,

[Chris_Horridge]

Sanja,

Are you logging in with an account that was created for you or are you logging in with the default admin account through SmartEndpoint?

Thanks!

Christopher Horridge

[Sanja_Rakic]

I am logging with admin account.

[PhoneBoy]

Might be worth a TAC case so we can investigate this.

[Kiril_Kaper]

Check sk131452, if it will not help - open a ticket to TAC.

When executing the procedure from the SK, please cpstop the server, execute the procedure and cpstart the server.

Re-login to SmartEndpoint after the procedure execution and server full start and check if you can change the interval.