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unable to download and install package on client machine

Hello everyone !

 

 

We have Checkpoint cloud Sandblast endpoint protection for  25 users, we are facing a issue in one client. The client machine shows connected to the Cloud portal but is not able to download and install the package. As this is a cloud environment do you have any idea regarding this.

Thank you for you support

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Admin
Admin

Re: unable to download and install package on client machine

I would get the TAC involved to assist in troubleshooting.