What is my portal name?

[lulrichs]

Hello!  I am currently having some issues with KnowBe4 and getting false positives on phishing campaigns - specifically ones with attachments.

I have a hunch that it is something to do with how I have my whitelist filter configured.  The KB4 article states to:

In the pop-up window, enter "[portalname],office365_emails,inline", but replace "[portalname]" with the name of your Avanan portal.

I have entered what I believe is my portal name, but now I am second guessing.  This feels like a very simple and easy answer, but can someone please tell me where I could find exactly what my portal name is?

[37]

I have the same question. Seems like it would be simple to see this value in general settings.... but no. Anyone from checkpoint support care to chime in here?

[Chris_Atkinson]

If you mouse over the various options in the menu tree (or right click open in new tab), chrome will show you the URL in the lower left...  e.g. https://<portalname>.checkpointcloudsec.com/#/dashboard

[jstein]

https://sc1.checkpoint.com/documents/Harmony_Email_and_Collaboration/Topics-Harmony-Email-Collaborat...

this is what I came across today, with direct message injection no longer an option I am trying to get it cut over but am having issues with the attachment's being quarantined

[BSwainston]

I've been fighting through the same issues. I feel I've done everything recommended by kb4 but malware scanning still triggers on attachments. Other than whitelisting each sender or hash, which is less than ideal, I'm at a bit of a loss.

Have you found a better solution?