harmony connect "application level request"

[skandshus]

Hello everybody.

See attached photos.

Accoring to the checkpoint "video" https://www.youtube.com/watch?v=-ST0OR4plk8

1.i should be able to see a considerate amount og more options then what i am currently seeing.

2.. What is "application level access" and what does it have to do with my account manager?

[Chris_Atkinson]

Which license do you have Internet Access or Remote Access?

[skandshus]

i bought "harmony total"

i have attached photo of what the portal currently sees as the License.

[_Val_]

I do not think Harmony Connect is part of Total.    Ignore, this is not correct

[skandshus]

Harmony total should include it all.. at least the connect

[_Val_]

Of course, it was silly of me to say otherwise. You do have all required Connect licenses in place, so it must be something else. 

[skandshus]

It is cause for some confusion and I don’t quite know how to proceed from here 🙂

[_Val_]

Please talk to your AM/SE and ask him/her to assist, as the message says. My understanding is, something needs to be done on the backend.

[skandshus]

Yeah already reached out 🙂

[Chris_Atkinson]

How old is your tennant and do you have the contract attached?

This feature was only activated automatically for new accounts created starting mid October as I recall.

Those created earlier need to contact TAC to enable it, see sk155574.

[skandshus]

My tenant is older than October.. Thx though

[Xiaole_Chen]

Hello,

Application level access is for clientless access to your corporate application (L7). If your tenant was created before 4th October, this feature is not enabled by default - refer to sk155574.

You can request the feature by filling the form here 

[skandshus]

Some of the questions in there makes me uncertain on what to answer

about ODO.. i said no
then you asked if i have a cloudguard connect account? i guess its a no?

[Xiaole_Chen]

probably better to ask your Check Point AM/SE to help you filling the questionnaire. Just provide him/her your account ID (it's under Global Settings > Account Settings, copy the account ID.

odo is the solution we have acquired, this is the corporate access function under harmony connect 🙂. The Google form is quite old, the name etc has not been updated. 

[skandshus]

All right. I’ve submitted the form.. some visibility about this would be great.: do you know how long it will take until activated..