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EvilGenius
Explorer

Unable to display block page

I am currently finding ways to display a block page once threat prevention or any blades have been triggered from the protection. I did come across a subdomain /UserCheck but since the portal needs user verification and login the block pages are not displaying, the action is simply redirecting the web browser to the address https://172.16.X.X/UserCheck. Is there any solution for this. I want the block page to be displayed instead of the Gaia portal.

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4 Replies
PhoneBoy
Admin
Admin

What blades are active on the relevant Security Gateway?
I believe the UserCheck portal requires Identity Awareness and/or App Control/URL Filtering to be enabled.

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the_rock
Legend
Legend

What blade is this for? Maybe check below setting.

Andy

 

Screenshot_1.png

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Timothy_Hall
Legend Legend
Legend

Keep in mind if the block was caused by the IPS blade, that feature is incapable of sending a UserCheck.

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the_rock
Legend
Legend

Glad you mentioned that @Timothy_Hall , because I was not aware of it up intil last year.

Andy

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