On an MDS, just 1 CMA/Customer has a locked session causing an issue. It's a session that is not viewable from within the MDS Session OR the CMA Sessions, so not a case of just discarding it like normal.
1. This seemed to have happened when the customer/CMA reverted back to a previous installed policy.
I.e. They reverted back to a 2nd April 2020 Policy. The 2 objects we can see locked are Network Properties (eth1 and eth2) . This is causing a fairly big problem as those objects are locked, 2 things we're trying to are failing with errors - "Get Interfaces with/without Topology" or even manually add an interface in.
2. From the MDS, running a psql_client SEARCH command, the eth1 and eth2 objid's both show, and they both have the same lockingsessionid. So I've tried mgmt API command below to discard it:
[Expert@MDS:0]# mgmt_cli -s id.txt discard uid xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
But we get error:
message: "Management server failed to execute command"
Anyone able to advise of what we can try? Commands? Etc.
Because this is an MDS with a lot of customers, we can't simply reboot it.
Thank you in advance!