Management API service is not availabele

[Deepakrawat10]

Hi Team,

We getting a error API please 

[Expert@Genesis:0]# mgmt_cli add host --batch test.csv
Username: admin
Password:
message: "The Management API service is not available. Please check that the Management API server is up and running."
code: "generic_error"
[Expert@Genesis:0]# api status
[Expert@Genesis:0]# api status
[Expert@Genesis:0]# api restart
[Expert@Genesis:0]# cat test.csv
name,ip-address,color,comments
check1,192.168.1.1,dark blue,testserver
check2,192.168.1.2,dark blue,testserver
check3,192.168.1.3,dark blue,testserver
check4,192.168.1.4,dark blue,testserver
check5,192.168.1.5,dark blue,testserver

[_Val_]

Run "show api status" from clish. What does it say?

[Deepakrawat10]

It's showing this please check

Genesis> show api status
CLINFR0329 Invalid command:'show api status'.
Genesis> expert
Enter expert password:

Warning! All configurations should be done through clish
You are in expert mode now.

[Expert@Genesis:0]# show api status
bash: show: command not found
[Expert@Genesis:0]#

[_Val_]

from expert shell, run "api status"

[Deepakrawat10]

yes we do this but same issue we are facing

Genesis> expert
Enter expert password:

Warning! All configurations should be done through clish
You are in expert mode now.

[Expert@Genesis:0]# show api status
bash: show: command not found
[Expert@Genesis:0]#

[the_rock]

What do you see when running this from expert? (ctrl+c to stop)

watch -d $FWDIR/scripts/./cpm_status.sh

Best,

Andy

[Timothy_Hall]

Does your SMS have at least 4GB of RAM if distributed, or at least 8GB if standalone?  Otherwise the management API will not start automatically.

[the_rock]

Hey Tim,

Are you sure that would be the issue? I actually have standalone lab with 6 GB ram and I never have this problem.

Andy

[PhoneBoy]

6GB of RAM is the bare minimum that will work, I believe.
Personally, I use 16GB of RAM for a standalone install so it's more performant.